frequently asked questions

	Are fees charged for victim services?
	There is no charge for stay in our Shelter for Domestic Violence, to speak with advocates on our crisis lines, for hospital/court advocacy or for the first three counseling sessions. Costs for additional counseling is based on a sliding fee scale, or through private insurance and various state and local funds.
	Are treatment services available for domestic violence offenders? Can my partner really change?
	We offer the Time-Out program for offenders to address power and control in relationships. Real change is only possible if your partner wants to change - regardless of whether or not you remain in the relationship. Acknowledging that help is needed is the first step toward change. What happens after your partner begins the program depends on your partner’s motivation and commitment to working on his/her own problems. It may have taken many years for your partner to learn to deal with problems in violent and controlling ways; it will take time to learn new ways of behavior.
	Does Forsyth County have a shelter for battered women?
	Yes, the Family Services, Inc. Shelter for Domestic Violence has been available to women and their children who have experienced violence since 1978. The Shelter is in an undisclosed location in Forsyth County to protect the women and children currently living there.
	I would like to share information. Who should I contact?
	If you are interested in learning more about these issues or are interested in having a trainer or speaker for your group, please call Family Services’ Safe Relationships’ Division at (336) 722-8173.
	If I call to talk about my current relationship or seek services, is my information confidential?
	Yes, we value confidentiality and will not release any of your information without your written permission, except where disclosure is required by law, such as in cases of child abuse and elder abuse.
	Is domestic violence only applicable to married couples?
	No. Domestic violence can occur between intimate partners or family members, including people who are married, single, and/or cohabitating. Domestic violence can also happen between siblings, or parents and children.